Pretty Powerful offers self development solutions for women who are looking to learn, grow and transform their lives.
Delivery policy
For all online purchases of e-products:
Subject to receipt of payment, requests will be processed within 1 day and the download delivery confirmed by way of email notification.
For all online purchases of physical products that require shipping:
Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way of email notification with a tracking number.
Prices are quoted including postage via normal mail within South Africa. International shipping or overnight shipping will be for the buyer's account and the fee thereof willl be confirmed in email prior to shipping. On buyer's acceptance of shipping costs, the buyer's credit card will be charged for thr shipping / or the buyer may pay via EFT and the purchase will be dispatched.
Return & Refunds policy
The provision of goods and services by Pretty Powerful is subject to availability. In cases of unavailability, Pretty Powerful will refund the client in full within 10 days. Cancellation of orders by the client will attract a 20% administration and handling fee.
Pretty Powerful offers a money back guarentee on any products that the buyer is dissatisfied with, return shipping is for the buyer's account. Pretty Powerful must receive a written complaint in writing within 30 days of buyer receiving the product in order to be awarded the money back guarantee.
Customer privacy policy
Pretty Powerful shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Pretty Powerful bank account, the details of which will be provided on request.
Payment options for Membership
Payment is to be made via debit order off a credit card or bank account. Payment may be made via Visa, MasterCard, Diners or American Express credit cards.
Credit card acquiring and security
Credit card transactions will be acquired for Pretty Powerful via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Pretty Powerful separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Pretty Powerful takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Country of domicile
This website is governed by the laws of South Africa and Pretty Powerful chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Pretty Powerful may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by a close corporation based in South Africa trading as Pretty Powerful Consulting and with registration number 2009/023963/23 and Members Samantha McMurtrie and Anphia Beyers.
Pretty Powerful contact details
Support : info@pretty-powerful.com
Support: + 27 21 555 2087 / + 27 83 000 78












